PRIVACY POLICY for PenyPay fintech Services

PenyPay fintech Services is committed to appreciating and respecting the choice and privacy of its user base and the business associates when they use our website and services. The statement here highlights and gives information about the privacy practices employed and used by us in relation to the personal information we hold of our business associates and users.

We ensures that every transaction you conduct online is in a safe and secure environment. To achieve this,our website is protected by Secured Socket Layer (SSL) technology .The process of encryption takes your credit card information and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Your credit card details may be shared with our service providers or vendors to the extent deemed necessary. We want you to feel confident about using website to plan and purchase your travel tickets, so we are committed to protecting the information we collect. While no Website can guarantee absolute security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. Any information which is specifically mentioned by us as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein. If you are more comfortable with giving your credit card information over phone, you can call our Customer Service Centre on Toll Free number. If you have any additional queries or concerns, please Contact us , and we will reply within 24 hours.

PAYMENT MODE

We accepts payments through 'wire transfer', and 'credit cards’. Credit card holders can use American Express, MasterCard and Visa credit card to pay the amount. On-line credit card payment system is widely used and is safe. Except our service provider, your credit card details will not be shared with anyone. Once you are through with bookings such as hotel rooms, transportation, etc., all the transaction details will be sent to you. In addition to the amount billed, an extra service tax of 2% will be added to your billed amount.

Cancellation Refund Policy

Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include unavailability of stocks, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. In case we are not able to process your order within 15 working days we will initiate a refund. If your order is cancelled after the payment was made by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque or DD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer. In case we receive a cancellation notice from the customer and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out. In case of online cancellation of services cancellation & refund will be processed as per rules & regulations of respective authority.

Definition and Description

For the purposes of the privacy policy, personal information and data include the data and information that can be identified or linked to specific users. This information may include address, name, mailing address, email id, telephone number, mobile phone number related information, data card, DTH service information, electricity connection data and any other data, information, and details that are provided by the users and associates voluntarily while availing the services of the website of PenyPay fintech Services

Exception to PenyPay fintech Services Privacy Policy: Data and information provided by the users/business associates in the public forums and environments, live chat room, blog, album, social networking sites, discussion boards, classifieds, community and the likes (without limitation), are not deemed to be confidential and hence are not considered as personal/sensitive information and data, according to National Pay privacy policy. Such information is therefore not protected under our privacy policy.

Use of Personal Information and Data

PenyPay fintech Services uses the personal data and information given by the users/business associates to provide them and with specific services that have been explicitly requested by a user/associate. The personal information is required and used by National Pay to troubleshoot concerns, resolve disputes, collect money, promote safe and secure services, inform the users and associates about our services/offers/updates, assess the interest of users and associates in our services, and prevent us in committing errors. The information may also be used for preventing criminal activity and fraud, and for enforcing terms and conditions, among other uses.

Disclosure of Information Data

PenyPay fintech Services shares sensitive or private confidential data or information with an external organization only when it is necessary to enable us to provide the services to business associates and users. We may also share the information when it is necessary for us to do so for completing a legitimate transaction, for reporting purposes (required or necessary under the terms and conditions applicable to the information), and/or because of the applicability of the law. In no other scenario shall we share the confidential and personal data and information of our users and business associates. The information of the business associates and users will be shared when it is required or permitted by law.

Observation and Implementation of Reasonable Security Practices

PenyPay fintech Services undertakes the necessary and reasonable precautions for maintaining the confidentiality and privacy of data and information of our users as well as business associates. For the purpose, we provide restricted access to persons who may be required to assess the data and information (on a need to know basis). We also provide the necessary training to our employees for ensuring safe and proper handling of data.

Links to Other Websites

The PenyPay fintech Services website also has links to other websites. Users should know and understand that when they click on any of the links, they enter into another website. We assume no responsibility for these websites. We encourage the users to read and understand the privacy statements of these websites, which may be different from the privacy policy of PenyPay fintech Services. The users/associates are solely responsible for ensuring the security and secrecy of their membership accounts, and their passwords.

Privacy Policy Updates

PenyPay fintech Services has the full rights to make changes to the data privacy practices it uses/employs, and to update the privacy statement whenever a need arises. The same updates and changes will be made available on our website.

PenyPay fintech Services never asks you to share your username or password or OTP.